We need to step up our monitoring – the crooks are getting smarter!
These past few days I have been involved in discussions with folks who are in close touch with those affected by the remarkable brazen theft of $45 Million from ATMs around the world. “Hackers stole $45 in ATM card breach,” was how the headline read in the May 10, 2013, edition of the newspaper, USARead... Read more
Staying up to date with online payments publications
An important part of my job is staying up to date with the latest payments news, trends and changes. However, with so many articles are published on a daily basis, there’s no way to follow and read all of those and still have time to do work on other important projects… The good thing aboutRead... Read more
ATM growth fueling greater commitments to NonStop and challenging operational oversight!
I have been involved with user groups for more decades than I care to recall, and whether serving on teams, committees or even boards of directors, I have found the enthusiasm of each user group involved hard to escape. I am also conscious of the fact that when it comes to technology and solutions, userRead... Read more
Could it really be getting messy?
For more years than I care to recall I have been a strong advocate for companies installing monitoring tools and solutions. There’s absolutely no question about it if you do not have insight into what is happening on your system it’s very hard to make judgment calls with respect to choice of middleware, database orRead... Read more
Technology trends and the product roadmap – talk about trying to hit a moving target!
For some of us, it’s hard to believe that 2012 is well and truly over, and we’re already at the end of the first quarter of 2013. However, for many professionals like Integrated Research’s Head of Product Management, Jonathan DeVeaux, 2013 planning and setting roadmaps started way before 2012. “With the years of transformation andRead... Read more
Actionable payments insight addresses CIOs’ key agenda tasks
In today’s dynamic and changing world, we constantly watch and follow market news, updates and changes to stay on top of our game. Our agendas constantly include new action items addressing these game changers. However, in the middle of all these variables there are, certain key items that remain constant: minimum cost, maximum benefit. This remindsRead... Read more
Know the value of your new customers
There is no doubt that as a payment processor, bringing in new customers is the lifeblood of your business. However, we see many organizations that are so caught up in the excitement of acquiring new customers and do not spend enough effort unlocking the value of their existing customer base. Unless you know the trueRead... Read more
Loyalty; it’s not just programs for a select few
This week I had the good fortune, once again, to be able to join IR Americas for their “FY13 H2 Kickoff” event that brings together all involved in sales at IR as they begin the second half of their financial year. It’s a time to review all that has transpired to the date, to look atRead... Read more
Data centers with hybrid systems; challenges persist for all who monitor…
There’s no avoiding the fact that today’s data centers are populated by systems from many vendors. This is particularly the case where NonStop systems have been deployed, and it will require the engagement of a knowledgeable vendor with a history of cross-platform support to ensure its effective monitoring. Read more
A bigger pane of glass – a case of even greater monitoring integration!
HP has a new CTO. Well-known HP executive, Martin Fink, has stepped into the role of HP CTO and equally as importantly has become Director, HP Labs. It’s no secret that Fink is an avid supporter of the inner workings of NonStop and a vocal advocate for even greater leverage of the intellectual property (IP)Read... Read more
Treasure Hunt – Your transaction data is as valuable as a hidden treasure
When you think about the sheer speed, scale and variety of data you create with your every move, you can almost feel like you are in your own version of the famous Matrix movie. Every call, every purchase and every trip, actually, every move you make, is recorded and stored in some database. If justRead... Read more
On the move; the world is a mobile place; you’re either connected or very much alone!
I received an email this week from a business colleague who was pleased to have the new Windows 8 installed on his tablet. As outdated as the device itself was, , he was simply happy to be able to report that he now felt more closely connected to everyone. He also passed on his opinionRead... Read more
